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9 types of customers your company needs to learn to deal with

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9 types of customers your company needs to learn to deal with

Did you know that the quality of service is more uae telephone directory important than the price of the product or service for the consumer? According to a survey carried out by Equines Empress, Grandes Negócios magazine , around 61% of consumers take more into account the way they are served than the price and even the quality of the products.   uae telephone directory   This is not really a novelty, as most entrepreneurs understand how essential a good service is for their business, especially when it comes to generating sales . And, because of this, companies have been investing more and more in processes, systems and training to improve the organization’s relationship with the customer. uae telephone directory The problem is that sometimes all of this isn’t enough.

And the reason is simple: people are different, uae telephone directory and consumers need a different treatment according to their needs and their personal characteristics to be conquered . Thinking like that, it seems impossible to please everyone, doesn’t it? And, well, maybe it is! But you can achieve success with the majority of your customers. uae telephone directory For that, you need to be able to identify the profile of each one of them. Below, we’ll provide tips on how the contact can be more productive for the most common types of customers. Follow: undecided customer The indecisive customer is often insecure when making a purchase. uae telephone directory He starts to wonder if he really needs the product,

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if the item is exactly what he is looking for or if your store is uae telephone directory really the best place for him to close a deal. Anyway, he puts several objections that make it difficult to finalize the sale . We know that undecided people are exhausting for the salesperson, but in these situations, the best way to convince them is to focus on the customer’s need, uae telephone directory and not on the product itself.  Hong Kong Lead  Here are some tips: first of all, ask questions to get information about what he is really looking for; present a support material demonstrating more about the product; if possible, demonstrate the item in operation, showing its effectiveness; uae telephone directory reassure him by conveying confidence and showing that he is making an excellent purchase; leave him free to analyze further, but be available if he needs help; if the customer is still reluctant to complete the purchase, talk to him showing uae telephone directory how bad it will be if he delays the purchase of the item.

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